The rink can cater for up to 60 people at one time and stewards are on hand to offer their expertise on skating and make sure everyone is safe. "We're really excited to see what else is in store for the rink in the lead up to Christmas.". Bretby, South Derbyshire Bretby is a village and civil parish in the south of Derbyshire, England, north of Swadlincote and east of Burton upon Trent, on the border between Derbyshire and Staffordshire. Your access to this service has been limited. 92 Bretby Lane, Bretby, Derbyshire, DE15 0QS . Thank you again, we hope to see you soon :), We go often and have a coffee or a meal which is good value for money and look round the garden centre and the gift shop is ideal if looking for a special gift for a birthday or other occasions they have pets for sale which are well cared for ideal for children to see also while the go and see George the fish in his tank and say hello, Thank you for taking the time to review our Garden Centre Restaurant. Easter chicks in the pet section were adorable. Service Wonderful but no Brioche Bun for Burger, Ask W8791ROjennyc about Planters At Bretby, Ask lindaann60_2007 about Planters At Bretby, Dont go unless you want to be ages waiting for food, Ask X6113FCmelissad about Planters At Bretby, Ask S213SMandrewr about Planters At Bretby, Ask grahamsH4134CA about Planters At Bretby, Ask Curiosity42795725507 about Planters At Bretby, Ask philandliz2017 about Planters At Bretby, Luke warm soup, overcooked fish and undercooked bacon, Ask angiebabe565 about Planters At Bretby, Ask Marcopolo186338 about Planters At Bretby. White bun was dry and crumbly which spoilt the burger. To be fair, we were offered free drinks or a cake as compensation. I can only hope that the probe used was sterilised after its previous use because the food was definitely not hot enough to have killed any bacteria that was introduced.This 'Julie' claimed to be the 'Manager' why do I think of the inability to find the way out of a paper bags I wonder? Eventually I went up to the kitchen and asked when our food would be really. So, while I agree they did what they could to put my meal right, the bottom line is it shouldn't have needed to be put right. please bretby have it all year round More, Unfortunately after waiting 45 minutes for three meals costing over 30, it was only just warm and I seem to have been given a child portion of chips compared to the other two. Planters At Bretby Garden Centre. Lovely garden centre in general with a gift shop worthy of a visit. Felt sorry for people with children as you could tell people were getting very irritated and the restaurant was just filling up more and more with customers and with guess would be waiting a hell of a lot of time. Ordered Ham, egg & chips. When we first asked for an update, we were told that they were busy and there was a bit of a delay. It started wth having to queue to find out where our booked table was. Then once the table was found, to have to queue up again in with those just wanting cups of tea/coffee and cakes to order our meals. Unfortunately not the best experience and would be very reluctant to spend that amount of money again when I am not even offered an apology. Anyway, after another protracted wait the plate reappeared with neatly folded ham slices, the eggs placed next to the ham, not on top (so they did listen in their defence) and the peas were hot, but I'm not sure what they'd done with them as they had a very strange twang almost disinfectant likeneedless to say they got left. Anyway, after another protracted wait the plate reappeared with neatly folded ham slices, the eggs placed next to the ham, not on top (so they did listen in their defence) and the peas were hot, but I'm not sure what they'd done with them as they had a very strange twang almost disinfectant likeneedless to say they got left. When I finally plucked up the courage to take my hands off the railing, I realised it actually was quite fun and I would definitely recommend anyone keen to get out on the ice to check it out. please bretby have it all year round . Won't be revisiting.More, Went on a Sunday mid morning and ordered two bacon and sausage sandwiches was in the queue about 15 mins before my order was taken staff very slow on the till would make sense if someone did the till and another made the drinks wouldspeed the process a lot. The attraction is expected to be as popular as ever, with families already showing an interest in trying their hand at skating. Off I go again to get more cutlery. The large plate was full and consisted of mushrooms that were cooked but cold, baked beans, tomatoes, a fried egg, two slices of very fatty bacon that was not to my liking, I like my bacon crispy and this definitely was not , so that was my mistake in not asking for that , 2 small pieces of hash browns and two awful sausages, they were tasteless with a rubbery texture and I suspect re- heated and finally two slices of whole meal bread with butter. Get quick answers from Planters At Bretby staff and past visitors. I am not a great ice skater, having only been a handful of times in my life. New menus, again, because there has been another price increase. Or by navigating to the user icon in the top right. I took my plate of food back and explained the problem to the lady at the till enjoy sort of looked at me blankly and said 'dud you want me to sort it out for you?' Show open only . Shop all as it should be, minus the old live giant fish in his tank. Ranked #18 of 30 Quick Bites in Burton upon Trent. Then we were told that there had been a problem with printing out the orders, but the food was now being prepared. cafe/restaurant was fairly busy. Daily special Beef Stew and Dumpling was very goodBretby Burger came in an irdinary white bun not Brioche as stated on the menu. Mince pies had hurriedly been put out, with a very good price reduction on those. Mr Cresswell said: "It's not even December yet and we have already drummed up a lot of interest. more details. Bretby Lane, Burton upon Trent DE15 0QS England +44 1283 703355 + Add website Menu Open now : 09:00 AM - 5:30 PM See all (30) Ratings and reviews 3.5 219 #16 of 27 Quick Bites in Burton upon Trent RATINGS Food Service Value Atmosphere Details PRICE RANGE 5 - 18 CUISINES Cafe, British Special Diets Vegetarian Friendly, Gluten Free Options This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. The name means "dwelling place of Britons". Seasonal items available, including a huge range of LED scenes/vehicles. About three minutes, if that, later the exact same plates were returned having been given a few seconds in a microwave. Well i was totally disgusted by this. Plates taken away but nothing more happened. No one at any time during our meal did anyone come to the table to check that everything was okay. There are several actions that could trigger this block including submitting a certain word or phrase, a SQL command or malformed data. absolutely no issues yes its atad expensive but you know how much it is before booking and going. Review tags are currently only available for English language reviews. My daughter says her burger is ok, but she asked me to taste her coleslaw as it didn't taste right, and to be fair it did look a very suspicious shade of grey, so she left that. Bretby Hall is located at the top of a private road flanked by woodland, lakes and open fields. When I did, I was told that I had rung the 'wrong person'. how was I to know who I should or shouldn't ring.. the only contact I had been given was a 'Marie'. Planters At Bretby: Bretby Garden centre - See 216 traveler reviews, 30 candid photos, and great deals for Burton upon Trent, UK, at Tripadvisor. 148.251.124.245 Performance & security by Cloudflare. Popped in with my daughter for a late lunch, and rather wish we hadn't bothered. My husband was disgusted with the standard of the breakfast. What do you think about Planters At Bretby? Planters At Bretby is rated accordingly in the following categories by Tripadvisor travellers: Bretby Lane, Burton upon Trent DE15 0QS England. All seemed cheap food, with little thought to the preparation. But then I got to the peas, these weren't even Luke warm, they were stone cold. PlantersatBretby, Public Relations Manager at Planters At Bretby, responded to this review. Easter chicks in the pet section were adorable. 219 Reviews. Not usually one to complain but poor service and poor portions. the guys are all fab when she goes up as she likes to pay for herself so no online booking needed just yet. What Types of Materials are Ideal for a Greenhouse. The toast was on the plate with the rest of the food and was soggy from the beans. Husband tried the special, cottage pie, cleared the plate! no issues from us its a fab little confidence building rink she was falling on her bum on day one day 5 shes teaching herself tricks. You can also read the documentation to learn about Wordfence's blocking tools, or visit wordfence.com to learn more about Wordfence. The access road to the car park is punctuated by speed humps and rather over the top billboards, in my opinion needlessly drawing your attention to their products. "We've had regular skaters come to visit and they have said our ice is really good to skate on.". The rink, now in its third year, has become a big hit with the public and has now returned to the garden centre again. Service was wonderful. 01283 [email protected]://www.plantersgc.com/. Then we were told that there had been a problem with printing out the orders, but the food was now being prepared. Tools located, plants chosen. commas needed to sort list of fillings- very confusing! Ordered food. first asked for an update, we were told that they were busy and there was a bit of a delay. My grandsons meal was exactly the same (he had the roast beef too) after searching we finally found someone and sent the food back because it was cold. Lunch on Saturday luke warm. Come along and get some Christmas shopping done whilst enjoying some tasty hot food and sweet treats! The ice facility, which officially opened on Saturday, November 11, is made of real ice through a lengthy process which takes organisers five days to complete. There are several actions that could trigger this block including submitting a certain word or phrase, a SQL command or malformed data. I will definitely not be returning again and will make sure all my 450 facebook friends know just how bad it is.". Ordered Ham, egg & chips. Thank you for taking the time to review our Garden Centre & Restaurant. Cold yorkshire pudding, cold meat, cold roast potatoes, cold frozen beans and cold frozen peas. We visit regularly and have never been disappointed before. Get contact details, videos, photos, opening times and map directions. We seemed to be waiting ages for the food. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. Wet & Brown Lettice leaf's. Find Garden Centres near Bretby, get reviews, directions, opening hours and payment details. Tools located, plants chosen. But then I got to the peas, these weren't even Luke warm, they were stone cold. Open until 6:00 PM (Show more) Mon-Sat. Zoom in to see updated info. View this post on Instagram Instagram The garden centre features a Christmas lighting area. Unfortunately not the best experience and would be very reluctant to spend that amount of money again when I am not even offered an apology. - and it's a third of the price of Heinz, Consumer group Which? wouls call again if in area. Something went wrong, please try again later. A 2019 highlight reel of the Christmas displays at Planters at Bretby Garden Centre in Bretby, Burton-upon-Trent. We waited a ridiculously long time for the food to arrive considering there was hardly anybody in there, When the food did arrive, it came without any cutlery, so I asked the lady who brought the food to our table for some, she directed me back to the counter to get it! Then we were told that there had been a problem with printing out the orders, but the food was now being prepared. Cloudflare Ray ID: 7a2ae229e9cd28f8 Garden Center. Food not cheap 10.99 for Cottage pie more than most pub prices. Nice garden centre. Thank you for your review, we are disappointed to hear that you wasn't fully happy with your recent visit, and will feedback your comments to our team. Learn how to create your own. Thanks for the review, we are so pleased you enjoyed the food and our service Bretby Lane, Burton upon Trent DE15 0QS, England. 171. the guys are all fab when she goes up as she likes to pay for herself so no online booking needed just yet. I guess we were luckier than the people on the next table - the staff took their receipt into the kitchen to confirm the order - and still got it wrong! Bretby Lane, Burton upon Trent DE15 0QS England +44 1283 703355 + Add website Menu Closed now : See all hours See all (30) Ratings and reviews 3.5 215 reviews #15 of 29 Quick Bites in Burton upon Trent RATINGS Food Service Value Atmosphere Details PRICE RANGE $6 - $21 CUISINES Cafe, British Special Diets Vegetarian Friendly, Gluten Free Options Planters At Bretby is rated accordingly in the following categories by Tripadvisor travelers: Bretby Lane, Burton upon Trent DE15 0QS England. Whoever answered the telephone then said to her colleague: "its THAT WOMAN who posted on facebook" at which point I had to hang up as I was so angry at the attitude in that comment.Once I had calmed down I rang back and this time a 'Julie' answered the phone, she claimed she was the 'Manager' however, if that is true then I really think the Ingrams should reconsider who they employ. They dont know how to serve coffee here or serve food properly. Crockery all in good order; tea pits poured well. cake was expensive, what was left of what had been there, many empty uncleared plates and domes. Should have read previous Tripadvisor reviews. All seemed cheap food, with little thought to the preparation. You can email the site owner to let them know you were blocked. My daughter ordered their Bretby Beef Burger and I opted for the Ham & Eggs, both of which were way overpriced (even heard the lady at the next table say that the ham and eggs was 2.00 more than wherever she'd just come from). Great garden centre. Click to reveal Performance & security by Cloudflare. Christmas is already getting its skates on at Planters in Bretby, with the return of its popular ice rink for another year. She was so rude that I actually said that I was not prepared to stay on the phone and be insulted and called a liar and put the phone down. We also noticed that sandwiches have now changed back to being served with salad and crisps, rather than chips. By now you are in the garden centre and . Called in this afternoon for tea and cake only to be disappointed yet again that they only had one slice of cake that was not gluten free or vegan,this must be the third time there has only been one option for those not gluten free or vegan,cannot they work it out if they only have one cake choice at the end of the day for the majority of the population that they need to have more. In the meantime others round us were being served to the point that the couple on tge next table had their starter, main course and dessert and we are still waiting for our main ciurse to turn up. Burton Mail reporter Beth Pridding went along to prove that anyone can try their hand at skating, Blitzie and Spotty will be at the garden centre until December 23. The ice facility, which officially opened on Saturday, November 11, is made of real ice through a lengthy process which takes organisers five days to complete. All i can say to Planters restaurant is a thankyou for completely ruining my mothers day treat. Felt sorry for people with children as you could tell people were getting very irritated and the restaurant was just filling up more and more with customers and with guess would be waiting a hell of a lot of time.More, Poor quality food. 2/2/2010. I took my plate of food back and explained the problem to the lady at the till enjoy sort of looked at me blankly and said 'dud you want me to sort it out for you?' We're back at Planters at Bretby Garden Centre for our final fair of the year and it will be amazing! I would ask that all items be priced clearly and that the assistant enters the correct price for an item, such as 49.99 as labelled - not 63.99 from the ether.More, my little girl absolutely loves it so thought we would pop by and leave a review. We always enjoy our visit here, products available and reasonably priced. Bretby Garden Centre has a great nursery with a good variety of plants & shrubs to choose from. Opens at 10am until 3:30pm on Saturday 13th & Sunday 14th . The salad was sadly very disappointing! Sadly we wont be returning for lunch again, when you pay this much I expect quality.More, 3 people chose food Vegetables available limited - just got carrots with Cottage pie. Great prices with both too.Then for a cup of tea. So, while I agree they did what they could to put my meal right, the bottom line is it shouldn't have needed to be put right. If the system detects something that potentially contradicts our. Thank you.Decaffeinated tea was easily available, at no extra cost. Joe C, Marketing at Planters At Bretby, responded to this review, This response is the subjective opinion of the management representative and not of TripAdvisor LLC, Chesterfield Arms, Greene King Pub & Carvery. To be fair, we were offered free drinks or a cake as compensation. 2 photos. Own or manage this property? On leaving the cafe, a huge jagged rock was being used as a door stop, potentially a tripping hazard to some. Can a gluten free person get a good meal at this restaurant? I know the intention is good but they looked so forlorn and very very sad. wouls call again ifin area.More, We ordered 2 prawn salads, for around 22 as I recall, including sparkling water. The cake was expensive, what was left of what had been there, many empty uncleared plates and domes. If you have any further feedback, we'd love to hear from you - our centre manager Mark Shaw is available on 01283 703355 or [email protected]. Lovely garden centre in general with a gift shop worthy of a visit. The breakfast arrived without delay, I was sitting outside and being the furthest from the kitchen a temporary cover over the plate to preserve some heat might have been useful. Get quick answers from Planters At Bretby staff and past visitors. I tried mine and at first glance it looked ok, bit light on ham given the price, but ok. Then I discovered the fried eggs were cold, I let it go as I felt it was possible due to the fact the eggs had been served on top of the cold ham. It was only just gone 3pm and they're open until at least 5pm. Bretby Garden Centre. We also may change the frequency you receive our emails from us in order to keep you up to date and give you the best relevant information possible. The total bill came to 10.48. Ice skating was being thoroughly enjoyed by family groups. the food we got was freshly made and tasty. We shall visit again soon x. deal as we didn't see leaflet until ordered food and ended up paying 5 more for poor food. The starters were quick to arrive so quick in fact that the two who had gone to the counter hadn't even got back to the table. Service Wonderful but no Brioche Bun for Burger. I'm having a stall this weekend at the craft fair at bretby garden centre burton upon trent. Tripadvisor performs checks on reviews. Download the app Get a free listing Advertise 0800 777 449. keywords location . Lovely food in the restaurant. with wet runny prawn sauce! Eggs over cooked, prefer soft runny eggs, chips luke warm and cold by the time I finished meal. The Garden centre is first class, well stocked and clearly laid out with good parking. more details. queues to order were VERY slow moving. Nurseries and garden centres across the county were granted permission to reopen from Wednesday, May 13. Claim your listing for free to respond to reviews, update your profile and much more. Buy Houseplants at The Plant Room in Richmond, Maximize Your Garden's Potential: The Ultimate Guide to Pruning in February, Why Hiring Is Easier Than Buying A Ladder Equipment Or Others Tools. Seasonal items available, including a huge range of LED scenes/vehicles. You will then receive an email that helps you regain access. Wet & Brown Lettice leaf's. Improve this listing. Map updates are paused. Off I go again to get more cutlery. When after a further half hour someone finally came to take the plates away I voiced my complaint about everything i have mentioned above but there was no customer service at all, no apology nothing at all. Food was tasty but there was no apology for the wait,only being told Well we are busy. So, off I trundle and get the cutlery, which when I get back to the table we spot is actually filthy and covered in baked on food. Needing new garden tools and plant stock, this was our obvious venue to visit.Shop all as it should be, minus the old live giant fish in his tank. Then for a cup of tea. Staff were lovely and friendly. Tel: 01283 . So, off I trundle and get the cutlery, which when I get back to the table we spot is actually filthy and covered in baked on food. Please include what you were doing when this page came up and the Cloudflare Ray ID found at the bottom of this page. Garden centres across Derbyshire have reopened this week in response to the Governments updated lockdown guidance. I initially sent the following through to their Facebook page and got a 'give us a ring' response. I could have bought a Birds Eye frozen roast beef meal and produced something far better at home at least it would have been 'hot'. We'd have been far better off going to a Wetherspoons, that thought alone makes me shudder, but I'm confident it would have been an improvement. The yorkshire pudding was now just a soggy lump, the roast potatoes had turned to rubbery coated mush and to cap it all the whole plate was still only very slightly warm. We rank these hotels, restaurants, and attractions by balancing reviews from our members with how close they are to this location. On leaving the cafe, a huge jagged rock was being used as a door stop, potentially a tripping hazard to some. Closes in 4 h 52 min. Called in on way back home and decided to have lunch. 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My mothers day 'treat' turned into a mothers day nightmare by the awful place chosen for what should have been and could have been a really nice time out. The salad was very uninspiring, with no dressing. The population of the civil parish as of the 2011 census was 893. Tripadvisor performs checks on reviews. The Ice Rink will be in the undercover plant area meaning it will be open throughout. 01283 703355 [email protected] https://www.plantersgc.com/ Rating Annuals, biennials, perennials, alpines, bulbs, bedding plants, seeds, hanging baskets, house plants, indoor and outdoor plants; you name it, we've got it. By continuing, you confirm that you accept: Address Bretby Lane, Burton upon Trent (Staffordshire) - Click to open the map. Then, just as we finished eating, we were brought two portions of chips free-of-charge. Not usually one to complain but poor service and poor portions. We had considered a dessert but having spotted a piece of their lemon meringue came in at a hefty 4.29 we decided we'd give it a miss, stupidly priced,! Wet & Brown Lettice leaf's. Went on a Sunday mid morning and ordered two bacon and sausage sandwiches was in the queue about 15 mins before my order was taken staff very slow on the till would make sense if someone did the till and another made the drinks would speed the process a lot. Our aggregate rating, Sluurpometro, is 84 based on 619 parameters and reviews, If you need to contact by phone, call the number +44 1283 703355, An error has occurred! Once ordered sat and waited, and waited and waited after waiting around 40 mins I was getting very inpatient and enquired as to where the food was as it was only two sandwiches and so the lady went to check then after another 10 mins the food finally came out I was okay hot just an average breakfast sandwich. Generated by Wordfence at Sat, 4 Mar 2023 14:42:02 GMT.Your computer's time: document.write(new Date().toUTCString());. Easter chicks in the pet section were adorable. Brie and bacon pannini asked for very very well donebacon and assistant actually said oh chef will be pleased as shes cooked bacon to much came out with all the bacon still pink and fat clear took it back to be spoken to like a child did receive refund for the pannini though will not returnMore, First of all this review is for the restaurant only. We had considered a dessert but having spotted a piece of their lemon meringue came in at a hefty 4.29 we decided we'd give it a miss, stupidly priced,! Staff seem happy for you to do this when they know full well deal is on for the whole of January and February 2023. I thought as i looked at it that it could be quite reasonable even though the 'seasonal veg' consisted of frozen runner beans and a considerabl number of frozen peas.. neither of which are actually veg from the current season but then i saw that these hadnt been drained and my plate was swimming in water and where it had blended watery gravy firstly i tried to cut into one of the very adequate slices of beef but the knives are so blunt i ended up with very sore really deep dents in my fingers.. the cutlery is awful.. dirt cheap rubbish that serves no purpose other than pretending that it can be put to any practical use it was at this point i realised that my food was stone cold. All seemed cheap food, with little thought to the preparation. I noticed another review that refers to the 'scowling' done by the staff and can actually vouch for this as well as their actual rudeness when confronted with a complaint. I Love this garden centre but it really upset me to see the reindeer just lying there for visitors to look at them because its Christmas. The salad was very uninspiring, with no dressing. Crockery all in good order; tea pits poured well. If you have any further feedback, we'd love to hear from you - our centre manager Mark Shaw is available on 01283 703355 or [email protected]. Also watch out for 2 meals for 15.99deal as we didn't see leaflet until ordered food and ended up paying 5 more for poor food. is yeoville, devon! More information can be found on Planters at Bretby's website . Price range: 5 - 18. **) and continued, inferring that I was lying about the food claiming to have used a probe on the food to make sure it was 75 degrees after I had returned it and she had microwaved it. not something I would have liked to have admitted to in the first place anyway which it might have been when it was in the kitchen but by the time it returned to the table it certainly was still only luke warm on the outside and still cold in them middle, the beef being still as cold as if it had just come out of the fridge, the potatoes now being like rubber (roast potatoes and microwaves really don't go together), but that was irrelevant as the whole meal was now just a mushy microwaved mess and was definitely inedible. I love black pudding - half a piece on the plate. But then I got to the peas, these weren't even Luke warm, they were stone cold. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. no issues from us its a fab little confidence building rink she was falling on her bum on day one day 5 shes teaching herself tricks. Joe C, Marketing at Planters At Bretby, responded to this review, Chesterfield Arms, Greene King Pub & Carvery. The salad was sadly very disappointing!

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