Choose your tickets. Mar. Authentic and Verified. You will be directed to Ticketek, which is the only authorised ticket seller for the Melbourne season. So I hope it will turn up! It did however advise that i could now get in contact with Ticketmaster Resale website via a hyperlink that they had provided in the email. I am up to 3 support tickets lodged with not a single reply. Once you are sure about the event, tap on the get tickets option and it will first take you to select seats. I had no idea where to post this, so thought I'd post it here and ask for advice. tickets, mobile tickets (special links) or Ticketek app tickets. Yet they ignore it, still deny payment & request the $100 administration fee. Sun 2 Apr, 23. Ticketek take care of the ticket transfer too - they reissue to the new buyer and cancel the old one so no need to transfer anything. After tapping on the option, add all the valid details about your ticket. Cut & past of a review Ive added to a number of sites & Ive just asked a TV Station if it would do an expose: Ticketek Marketplace is a Rort. Flemington Racecourse And Victoria Racing Club. Featured Events. For Light Cycles, Ouchhh Studio , KLASSIK underground and Unsound events please phone Illuminate Adelaide on 1300 496 623. The $41 itself doesn't have any superscript that leads to an explanation. After your ticket is verified, it will take you to the pricing page where you can decide the price of the ticket. ticket looks like this you got a mobile ticket from Ticketek. The ticket scalping scene - politely called the "secondary ticket market" - has seen a huge change in the last few years, as dedicated resale websites have moved into the market. I bought a ticket for Steve Lacy on Ticketek Marketplace and im scared that its not a legit ticket, Sold my tickets in 20 minutes. Please let me know if anyone had gone through this issue and how did you all solved it! We recommend using the Ticketek app method of listing a Ticketek ticket on Tixel because We've got your back: all you have to worry about is getting to the concert on time. ! I wonder who are these people to get this strong approval from the government to make all the entertaintment ticket sales and grab millions.. is not on the list, Does anyone know what to do about this? We will only use them once to look up your active tickets in Buy guaranteed tickets for sold out events at a fair price. We will then issue the buyer with a new ticket that will have a new barcode. So thanks very much! Ticketek has recently been made aware of some confusion around our service/delivery fee and thought this an opportune moment to reiterate the structure of this fee, which is charged on each transaction. Press J to jump to the feed. You can reach us at 1300 651 607 or [email protected] or by writing to Ticketmaster Resale at Level 5, 364 Lonsdale Street, Melbourne, Victoria . Process again share my eTransfer tickets with a $ 0 balance card holder works have been and. account" option. Accessible parking must be pre-booked via Ticketek's Accessible Bookings Hotline: Reach them by phone on (03) 9286 1208, or; . B. Here's what to do: Go here and select 'Marketplace fan to fan' from the drop-down and submit your request. A Ticketek spokesperson said it took its legal obligations seriously and 90 per cent of fans were automatically refunded within 10 days of cancellations and nearly 100 per cent within 20 business . aren't going Sam Smith. Why does Ticketek Marketplace charge fees? What Is Tixel? Ticketek, Eventbrite and many more. When people buy and sell tickets via Ticketek Marketplace, it creates a chain of private buyers and sellers. The last step involves you deciding how you would like to get paid for the ticket. to then often have to go to their desk at the venue to follow up the issues. Dealing with the same thing atm. When you buy your ticket through Ticketek Marketplace Ultimate or Marketplace Deals, you can choose to make it refundable for a fee. Tixel is available to all Ticketek ticket types and all events: Music, To preview, click "Buy Tickets". We have to use them to buy tickets to sporting events regularly and pay a large processing fee (ie $6.85 on a $15 ticket!) So, we can say that it is uncertain which among Ticketmaster vs Ticketek is better and besides, it entirely depends on you,. It seems like ticketmaster is a very dodgy site. Click List a ticket. The new platform will go live later this month at www.marketplace.ticketek.com.au. Apart from this, they do not charge any additional taxes and convenience fees. Marketplace My Ticketek Ticket Delivery. This is a review for Ticketek marketplace, run by Ticketek. 10 business days I think is more than fair. All Tickets. After calling the number and listening to all the preamble, the call disconnected. Press question mark to learn the rest of the keyboard shortcuts. Their customer service to follow up and right the problems is poor. It will ask you where your ticket is, and then you can choose whether your ticket is in email, SMS or PDF. Tixel wasnt available to me as tickets were withheld from issuing until just a few days from the event. Bank details are correct and theres also a current credit card number that the refund can be processed against. Can never get a refund on tickets and/or speak to someone within Ticketek. In the plus side I didnt have to do anything except nominate price. Terms state that payment would be processed 10 working days after event. To learn how to buy and sell tickets on Ticketmaster, have a look at the subheadings mentioned below: In case the listing fails, make sure to revise the details or the Ticketmaster will not verify the ticket and you wont be able to sell the ticket. Please ensure you check the . Would I ever get the tickets! It hasn't gone unnoticed. Customer support was really good too, they were polite and fast with replying emails. I cant attend the performance I have booked my tickets for. Accessible Seating Meanwhile, we are going to miss the event!Its time to stop using Covid as an excuse for complete lack of service or care. Just a thought.) Tixel is a safe ticket marketplace to trade tickets from Ticketek. Our Frequently Asked Questions: mobile ticket you have not yet used ticket. . Still waiting for my refund 6 months. ago. The tix are currently for sale on Ticketek Marketplace but we are happy to sell direct so buyer doesn't have to incur booking / transfer fees. -. The status of those tickets are still active which means they still haven't been sold and I also haven't receive any email notice that my tickets are sold. Go to "Manage events" in your account. worried. No contact, no reply, nothing.You have stolen money from thousands of people who need it. These do not influence our content moderation policies in any way, though ProductReview.com.au may earn commissions for products/services purchased via affiliate links. Similar thing happened to me when selling tickets for The Strokes. You can also reach out to them through @TicketmasterCS account on Twitter. Gives the option of a digital barcode version or printout. Whether you would like to go for Ticketmaster because of its wide collection of events and popularity or choose Ticketek to pay less. Not all event tickets will be available to . Allow me to pay for tickets and eventually send mobile tickets that can't be accessed. The Box Office is located at the Western Entrance and best . You can choose between two options: A. Button: opens a window on top of your website to reveal available tickets. I purchased AFL tickers from a Ticketek outlet and they charged a $2.50 transaction fee. Any fees are charged to the buyer on top of the amount you want to receive as a seller. recall a time ever being able to buy anything on ticketek without the utmost frustration. I can not believe in this day and age HOW BAD this company is. Maybe you can give it a try now. I replied and asked for a direct line or email address to speak to management/no reply since. Logged a Consumer Affairs ticket and posted on the Ticketek Australia Facebook page. Buy and Sell Tickets. Tickets bought through Ticketmaster Resale are fully covered by Ticketmaster's guarantee. Pay lower fees. Refunds, Payments and Exchanges. I promptly contacted customer support and requested refunds as the online refund options were not functional.Ticketek have not responded other than automated emails saying; "Thank you for your email we will reply as quickly as we can" on Jul 16, 2022 and later. If the above doesn't work, try contacting [email protected]. You will be given priority access to selected shows, exclusive promotions, and discounts on selected events. Thank you! Just go to the Sell through Ticketek account page and choose "Tickets are in my Create an account to follow your favorite communities and start taking part in conversations. She made time to help & sort out the transfer of tickets to this area. Go here and select 'Marketplace fan to fan' from the drop-down and submit your request. No communication other than an email confirming tickets had been sold on the day I listed them. bought twice on ticketek marketplace, no issues both times, i'd personally only buy secondhand tix on there so i know i can actually get in. Log in to your account and click on View our waitlists on the homepage. I put it on listing at Ticketek Marketplace, however, when I tried to remove them my tickets on the listing it said "unable to remove your listing". Your email address will not be published. Scalpers and Ticketmaster Resale - who enables this behavior so they can double dip - are corrupting the concert experience for fans. All rights reserved. . October 1, 2019. I paid the additional cost in checkout for refundable tickets. This is a public forum presenting user opinions on selected products and businesses, and as such the views expressed do not reflect the opinion of ProductReview.com.au. issues and conforming to regulations. has links for each of your tickets purchased. See Tickets. All you need to apply is to have a debit or credit card, to be over 18 years of age, and to be a resident of Australia. Would definitely use again! This surely is an unacceptable way to treat people with a disability. NBA Finals Sports. etc. (which is not true) and therefore I would not be paid for them. The Premiere Marketplace for NFTs. Its now May 2022 and other than a very terse reply when I tried to follow it up via email - still no money. Introducing Fan-to-Fan Resale. The fact that nobody at Ticketek seems to care about this issue and that I have been repeatedly ignored is actually more distressing than the $265 that I am out of pocketTrustpilot should give the option of assigning zero stars for companies like Ticketek. 2 minute read. It is one of the worst online services ever, horrible website and interface, nothing works as it's supposed to. eBay notably offers five different subscription tiers, ranging from a $4.95/month plan all the way up to $2,999.95/month enterprise plan. I have this morning jumped onto my account to print the tickets to find they are in someone elses name AND that person only paid $352.80. Not only did the 'Resale' site not recognise my email address (to which tickets had been sent for an event), it did not recognise the event when searched for under Artist or Venue. So wheres my money? No contact details to chase, so far no tickets. You dont have to be a pro at buying or selling tickets online to do the same at Ticketek since it offers extremely easy processes for both. Cannot believe we are stuck in Australia with such a miserable excuse for a ticket booking company. Wow, I hope it doesn't take that long. Ticketek Marketplace will not be liable for any incorrect payments made due to the wrong bank details given in the seller's profile. you have I have now received a final response on 4/5/21 (3 months after my initial enquiry). Buy and sell tickets safely at Ticketek Marketplace New Zealand . A subreddit for Melburnians and Melbourne enthusiasts! It's a great practice to set a temporary password in your Ticketek account before doing Ticketek New Zealand Limited (Company Number 670708) ("Ticketek") trading as Ticketek Marketplace ("Ticketek Ma Safe, Fast and Verified This email did not offer any assistance in resolving the issues i had. Has anyone experienced the same problem as me trying to remove their tickets from listing at Ticketek Marketplace but unable to? Last updated: Jul 30, 2019 by Ticketek Marketplace (Deactivated) Some tickets may have a restricted, obstructed, rear or side view, or be in an alcohol-free area. Any seller or fan whose annual gross transaction value across the U.S. Ticketmaster marketplace (including Account Manager) exceeds $600 will receive a form 1099 from . Couldn't be easier. I just received an email from marketplace today saying the funds have been sent to my account and to wait 2 business days for it to show up in my account. Next day tickets show up on Ticketmaster Marketplace for 3x the price, what a ripoff. I'm trying to purchase tickets through ticketek marketplace and it keeps saying "unable to lock ticket" when i try to check out. Will also be reaching out to A Current Affair! Lower fees. Find trending events near you. These cookies are critical to the basic site functionality of Tixel and Try to use someone else or let me know how I can get my refund. They asked me to DM them and then said we cant help you. what exactly is their $15 fee paying for? I will not be purchasing any tickets via Ticket Master again & would recommend that others steer clear. 2 x Tickets to the Kid Laroi . No record of the sale on the website under my account. LB. The American Rescue Plan Act of 2021 lowered IRS reporting thresholds for all e-commerce platforms including Ticketmaster effective January 1, 2023. These links can be pasted on our mobile ticket Inspite of giving all the details, continuous email stating - send it in new format or send more information. . Get your tickets quickly as they are usually available for a limited time only. If you have an event in mind, you can use the search bar and find the event through the event name, venue, and few more filters. Vivre Sa Retraite Dans Son Pays D'origine, Refundable tickets for tickets purchased through Ticketek Marketplace Ultimate and Ticketek Marketplace Deals but not Ticketek Marketplace Fan-to-Fan ticket sales. *These tickets are also listed on Ticketek Marketplace if you prefer to purchase via the original seller, however the platform adds a service and handling fee ($17.95) a reissue fee ($14.85). e!!! Our integration means you can list tickets for resale directly from your Ticketek account. All patrons are welcome, but if you're a RAC Member, flash your membership card for priority entry. Visit Ticketmasters website or app and search for the selling portal option. Yes please. literally having the same issue right now, been more than 10 business days and havent received shit, Did you end up getting your refund? Tixel is a safe ticket marketplace to trade tickets from Ticketek. 20 days ago. Even when you opt for cheap delivery options or discount coupons, the fees will reduce but only till 10%. Always quick, always easy. 1,310 reviews. But the question is, which among the two sites offers promising services for you? We use dedicated people and clever technology to safeguard our platform. as app-only tickets. If you look closely at your original order confirmation email, there is a section that Complained via FB Messenger with no response until I threatened to go to ACCC or Fair Trading. Before the final confirmation (in step 4), select the 'private listing' option. https://marketplace.ticketek.co.nz/. you can just upload the file on this page and in a few clicks your listing will be live. In my situation, I sold the tickets but the event got cancelled. The Radiation Pressure Is Given By, Once you have selected your seat, you will be proceeding to add all the required personal details. If you are currently worrying about the same answers, then you dont have to worry any longer as in our Ticketmaster vs Ticketek comparison article mentioned below, we have presented a well-curated list of topics and information about both the services to help you pick your favourite platform. "Our Zendesk Customer Success Manager is very thorough, result-oriented, and her guidance has helped us a lot in making the right choices. Remember that it claims to reply to you as soon as possible and the operating hours of the customer support team start from Monday to Sunday from 9 AM till 5 PM. But, since Ticketek offers you Afterpay, its buy now and pay later service will be helpful if the amount of ticket is big. a Ticketmaster spokeswoman said every transaction incurred a 15% fee from the buyer and . Two years ago, she mentioned how a chatbot solution could help us . Ticketek - With over 40 years' experience ticketing the biggest live events and venues. November 16, 2018. I sent a message via the website and got the pdfs a day or so later. I am yet to receive any money and there is no where to contact anyone. Their contact phone number is a recorded message repeating the same excuse that redirects you to the website. The service/delivery fee encapsulates a broad range of costs incurred by Ticketek in delivering a full service ticketing agency to our customers. I have been trying to get hold of ticketek to request a simple date change for about 2 months now! I have a bloody ticket to a concert that got pushed back a whole year because of covid and Im trying to change the dates because they automatically placed me onto a Sunday night instead of giving me options. Kids in primary school selling tickets for a school play do a better job. Thanks a million Sandie for your wonderful help & tickets are now sorted enabling us to still attend the concert. Marketplace My Ticketek Ticket Delivery. The RAC Local Lounge is located on the ground level with external access from Wellington St for a pre-show bite to eat and drink. We may earn small commission from the products mentioned in this post. If you haven't received your payment within 10 business days, please check with your bank first that there are no pending payments before submitting a request. You get to buy in-demand tickets at face value prices mostly. Visit https://marketplace.ticketek.com.au/ for more information. Ticketek routinely mismanages ticket processing which should be simple. Customers who have previously purchased from Ticketek can quickly and easily list their tickets for sale on Ticketek Marketplace. . In other words, it was the same $78 that they charged on the Website. After the event; I received an email stating that the buyer could not gain entry to the event as they required a "hard copy" of the ticket, that I would not be receiving payment for the ticket & that I was liable for a $100 administration fee. Get in to events you thought were sold out with tickets sold by fans and verified by Ticketmaster. purchaser automatically, and find your tickets there, in "Order History" section. I have sent my concerns to the Victorian Ombudsman. Bought some tickets for a concert in December 2021 that were unable to use because of Covid and venue restrictions, notified them before the event and them couldnt get hold of anyone to meet their pre concert deadlines. One Site. All tickets on Ticketek Marketplace are capped at a maximum price of 10% above face value. 104 Views. the actual Ticketek mobile link. Ticketek Marketplace is owned by Ticketek and is a secondary market where you can safely sell and buy tickets. After you have posted the listing, you only need to wait for the customer to buy it. Become a Groupie and enjoy special perks when you book as a group! Mar. Ticketmaster. When you look at the ticket prices, it seems not much costlier than other markets. Easier and quicker to open up a back account and that takes foreverId suggest looking at your website and reworking it to fit modern day standards. I am a bot, and this action was performed automatically. 30. They said as it was past the concert date and they tried to ring me ( nope didnt happen no missed calls ) that it was now in the hands of the escalation team to liaise with the other party to arrange a refund. Press question mark to learn the rest of the keyboard shortcuts. You can subscribe to a wide variety of live events and Ticketek will contact you when there is new information. If you can buy tickets somewhere else, do it! Their system is a joke, you cannot call anyone except an automated machine and even after lodging two tickets I have had no response. Your email address will not be published. All; . If you're planning your visit, you can . If they try to ghost you or pull some dodgy shit, tell them you will lodge a claim with VCAT. ?DO NOT BUY TICKETS FROM TICKETEK! i spent 2 hours online and still didn't manage to secure tickets. Tixel supports these tickets as well. Its capped at a little over the original price. The service/delivery fee is charged on a per transaction basis, not on each ticket purchased. Ticketek wastes YOUR TIME like it doesn't matter. Please note there maybe no replacement for General Admission tickets. I happen to know for a fact that the people who purchased my tickets had successfully entered the venue and enjoyed the concert!! Their website kept jumping us to different sections than the chosen one, then missed the mistake and paid.Tried to contact to rectify but no news.1 month later someone contacted us via FB saying all other tickets were sold out.Cheers Ticketeck for only taking 1 month to get back to me! - 2! Mobile app tickets are becoming increasingly popular lately as well. Consumer advocates have released a set of principles that they believe can improve the live events ticketing market in the US. If you are active on social media, you can follow them on Instagram, Twitter, and Facebook to know about shows and events that are happening soon. My poor experience is with TRYING to use this service and their customer service, or lack of.I was unable to list my tickets for sale where others had already done so for the same concert. . We decided we'd go to the show if the tickets don't sell, but I'm going to be really pissed if we show up at the door and are told that our tickets are not valid because someone bought them while we were on the way there! I had to take a morning off to get these tickets for my daughter. HOME; INTERIORS; EXTERIORS; OFFICE & PORTRAITS; PUBLICITY/EVENTS; CONSTRUCTION; INFO Basically avoid if you can find another way to sell your tickets. It deals with tickets in categories like sports, theatre, concerts, arts, and more relevant events happening near you. This company has deliberately been set up to scam people and then use fine print to try and justify their behaviour.I recently sold tickets to a concert that I would not be able to attend. Therefore, it's impossible to speak to an actual person. Start today. Angie-P 6 mo. Calls to the only listed number for Ticketek are just cut off. Having the same problem. I applied for a refund in August but have not been contacted. You could also login to your Ticketek account - Ticketek create an account for every I have sent an email to resale, but wondering what my next step would be if it is not rectified. aren't issued I am 77 years old and tried for 2 hours to buy some tickets to Mary Poppins for grandchildren. Marketplace has its own Twitter account you could try, but the only thing that got them morning for me was consumer affairs. 1300 558 878 select option 1Open 9am - 5pm (Sydney time)Monday - Sunday. FIND US AT. For Light Creatures please phone Adelaide Zoo on 8267 3255. We'll automatically reissue all tickets to the buyer. We have to use them to buy tickets to sporting events regularly and pay a large processing fee (ie $6.85 on a $15 ticket!) Verification can help ensure real people write reviews about real companies. A Reserve, Section N5, Row D, Seats 18 and 19. Click "Continue" and you should be able to finalise your Tixel listing in a few seconds. protection to both sellers and buyers protecting fans from scammers and time-wasters. I assumed they were just really swamped at the time. AFL Round 02 Tickets 2021. Tropical Storm Agatha, Ticketek routinely mismanages ticket processing which should be simple. Well after visiting a Melbourne Ticketek office & calling the phone number twice for a lengthy time, I finally got a lady by the name of Sandie who was really helpful in that I needed to change my concert tickets over to wheelchair companion tickets due to having an operation on my foot only last month & now not able to weight bare for any length of time on this foot. Ticketek issue different types of tickets depending on the particular event - it can be 55 Plus Rentals Abbotsford, to save these credentials. These were purchased 23 Jun and 26 Jun 2021The show was rescheduled, with emails landing on dates very different from the original. Knotfest. Australian F1 2023 - Saturday Only. + I had to pay listing fees + I had to pay a $100 administration fee. Wife tested positive on 13th. Does anyone know what I can do? 2023 Australian Formula 1 Grand Prix 4 Day Pass (Thurs-Sun) Both Ticketmaster and Ticketek offer platforms that are easy to use. Ticketmaster vs Vivid Seats: Which Is Better For You? Apart from the convenience fee, it doesn't charge you any other taxes and processing fee. Trusted by event lovers around the world, To apply for a Refund You must complete the Refund Application Form here as soon as You know You cannot Attend the Booking, and up to 60 days after the Booking. Dont go near it- use Tixel if you can instead. Florence and the Machine. :/, The 10 days is actually supposed to be 10 days after the concert date. There may be a fee applicable on eligible refunds and exchanges. It has a hefty price charges, for example for a ticket base fare of $25, Ticketsmaster charges $7.75 convenience fees charge, that is at least10%. mobile tickets. . etc.WHERE IS THE ACCOUNTABILITY? You will be asked to enter your Ticketek account credentials, but don't you worry - we To resell an Ticketek ticket, simply login to your account and select which tickets you wish to list for sale. Our $100. AA. . 90. r/australia. Starting from a small unknown site, Ticketmaster has now expanded so much that it now deals with over 500 million tickets per year through its website. Oct 21, 2021. New comments cannot be posted and votes cannot be cast. Always come back with request for more info. Further details in the disclaimer. We might say that it is tied since all the other sections concluded with both being winners or losers together but if you are bothered by paying more on extra charges, then trying Ticketek first can be more helpful. You would be able to request for your money back if you cannot attend the show due to over 20 circumstances outlined by their team. Update Am being ignored by Resale now, sent 2 emails requesting update along with a phone call yesterday, NO RESPONSE!

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