Petro also has a range of other services to keep you comfortable at home all year round: "We would like to commend your employee who came to our house during the big snowstorm in February, when our oil furnace went out late in the evening. Is Petro a gas or oil? The average price of heating oil in Suffolk County for the week of 12/19/2022 was $4.80/gallon, a far cry from what we were charged. Their payment posting is very inaccurate. The technicians were professional. While we, of course, remain interested in individually large opportunities, we are particularly excited that this disciplined approach has enabled us to buy so many smaller but highly attractive businesses. Unacceptable. These acquisitions represent over 20,000 customers, with an annual volume of approximately 19 million gallons. My furnace (which Petro sold me and installed) began leaking and I asked them if they could send someone out to take a look at it perhaps fix it. BBB Business Profiles generally cover a three-year reporting period. Need to file a complaint? Put $0 down on the latest energy-efficient systems. Get buying tips about Utility Companies delivered to your inbox. I would never use them in the future. View jobs Questions and Answers about Petro Home Services CEO Popular topics Clear Hiring Process Benefits Interviews Petroleum Services Ltd. joined the Petroservice team in August 2019. They called at 2:30, said they had one stop before me and would be here around 3:30. Included in these seven companies were two propane distributorships, East Side Gas of Lawrence, Indiana and Blufton Propane of Blufton, Indiana, as well as five heating oil distributorships, including Schoen Fuel of New Jersey and four other independent companies, all based in Long Island, New York. Petro Holdings . Through its wholly owned Petro subsidiary, Star is the nation's largest retail distributor of home heating oil, serving approximately 350,000 customers in the Northeast and Mid-Atlantic. Not only was he courteous and very knowledgeable about the problem, but he was also able to Where are the petrol stations owned by Shell? Earlier that day, we were approached by a salesman for Slomin's oil, inviting us to lock in an oil delivery price of $3.50 and a service agreement, which we declined because we already have an annual contact with Petro, with a service agreement for which we are billed separately. $6.509 / gallon for #2 oil. I tried to call to discuss the matter (basically that I only discontinued service because the terms I signed up under were not were not honored) and did not think I should be penalized for Petro's mistake (yes i undersatd that the credit was if i continued service for a year, which I would have done). They do the job correctly. A month later calls resume (in violation of TCPA regulations) now insisting I owe the $125 that I was credited as a new customer. Call 888.735.5651 to join our family and learn more about services. ConsumerAffairs is not a government agency. This business is in an industry that may require professional licensing, bonding or registration. They called at 2 and said they couldn't make it. This was the ceiling price we were quoted in summer 2022. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met. When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints. Unsubscribe at any time. Customer Service Supervisor. Fantastic! It is now 7:01 PM and I am still waiting for them to show up. Petro Home Services | Home Heating Oil, Propane, and AC Services. It was explained that after the 12 month period if I had overpaid I would receive a credit and if I underpaid I would have a balance. The company, established in 1982, operates out of Saskatoon and Regina, Saskatchewan and specializes in the construction, installation and maintenance of petroleum and car wash equipment throughout western Canada. October 19, 2004. STAMFORD, CT (October 18, 2000) -- Star Gas Partners, L.P. ("Star") (NYSE:SGU, SGH), a diversified home energy distributor and services provider specializing in heating oil, propane, electricity and natural gas, announced today that it has purchased or signed contracts to purchase seven propane and heating oil distributorships over the past three and one-half months. We can keep you cool and save in the summer, too with energy-efficient AC equipment, service plan options, special offers and 24/7 service and support. Who is Petro Headquarters 9 W Broad St Fl 3, Stamford, Connecticut, 06902, United States Phone Number (800) 645-4328 Website www.petro.com Revenue $18.7M Industry Electricity, Oil & Gas Energy, Utilities & Waste Treatment Petro's Social Media Is this data correct? I ordered oil on January 25th 2022 100 gallons for $325. They were competitive in cost and did an excellent job. Great! Hence the high price. from Massachusetts to Virginia. Well guide you through the process. I wasn't even a customer of theirs yet, but called them at 8:30am on that Sunday morning, spoke to a real person, and had oil by noon. Petro Home Services is America's #1 home heating oil and total comfort services provider. Petro Home Services was supposed to come to my house to work on the heat and thermostat from 12 - 3 PM today. Get oil when you need them without contract. Put $0 down on the latest energy-efficient systems. They are trying to FORCE us to pay them for product we did ask for and cannot use - NOT TRUSTWORTHY or FAIR BUSINESS - STAY AWAY! Definition: Gasoline or petrol is a derivative product of crude oil/petroleum. Unsubscribe easily. In our quest to provide next level service, we expanded our service offering in 2000 to include project management & construction capabilities and adding our Weights and Measures Accreditation in 2004. Couldn't ask for more. PETRO HOME SERVICES - 63 Reviews - 141 Knight St, Warwick, Rhode Island - Heating & Air Conditioning/HVAC - Phone Number - Yelp Petro Home Services 63 reviews Claimed Heating & Air Conditioning/HVAC, Propane Edit Open Open 24 hours See hours Write a review Add photo Photos & videos See all 4 photos About the Business They basically told me get bent unless you sign a contract whoever you have been buying your oil from can come and fix your furnace. I found this to be very rude and dismissive, they sold me the furnace and installed it, but did not want to be bothered assisting me unless I signed an exclusive contract to purchase all of my heating oil from Petro. And that's the Petro promise. Woodbury, NY Easy Apply 19d. I left them in December and went with another energy group. Disclaimer. Generators: installation, service and repair of backup generators for most major brands to make sure that your home stays up and running during any power outages. I opted to do a payment plan where I would make monthly payments across 12 months rather than pay after delivery. I left the company. Find your local office: See what services and offers are available in your area. Clear price gouging. We were told that the price would decrease as the market improved. In order for the price of $6.15 to even be contained within that average would mean that there were companies charging less than $3/gallon, which is of course ludicrious. Data Provided by Refinitiv. Petro = petroleum gasoline. Never heard that before, we also never received a receipt, the MANAGER said he would email right over to me. We offer everything from equipment installation, to repairs and replacements. They also charged me tax and i had to fight them on that. In commenting on these developments, Irik Sevin, Star's Chairman, said: "We are, of course, very pleased with Star's strategic acquisition program which has enabled the Partnership to opportunistically purchase many high quality companies that are integratable into our historic operating businesses. In 1992, we opened our first facility in Saint John focused on rebuilding gas pumps, acting as a central location for equipment distribution, and as home base for our service technicians. Petro Home Services. service and support that you can rely on in any weather! Our goal is total comfort for total peace-of-mind, 24/7 - whatever the weather. Customer Reviews are not used in the calculation of BBB Rating. They arrived on time and performed great. Oil & Propane Delivery, Heating, Cooling, Plumbing, I'm not sure if customer service really understands their products and services, which does not inspire a lot of confidence. Pending the start of renovation, the existing CAC works, except for the compressor unit outside. PERIOD. Our AC technicians will ensure that your new AC system is installed perfectly, or your current one is serviced or repaired, to run at peak efficiency and save you money. He Service was taken care of quickly. Become a customer Contact us We're here whenever you need us, 24 hours a day, 7 days a week. Fixed everything, explained how to use system. Whatever it was, they fixed it. I am an unhappy customer and I know I have choices and using this company is my worst choice. It did not make sense since there was no problem before his arrival. Yes, Petro Home Services offers emergency services. I was with them for 12 years. From this location, we stepped out on our own, and in 1998 officially became Petro Service Limited. After I received my oil I checked my tank and I was only at a 1/2. I would use them again. Because of this profoundly negative experience, I doubt I will ever do business with them again provided it isnt unavoidable. Petro Service Limited is accredited by Measurement Canada, an agency of Industry Canada, to perform inspections pursuant to the Weights and Measures Act. Choosing a heating oil service provider: the hidden cost of a bargain, Propane: how to power your outdoor living and entertaining, Tank & Tankless Hot Water Heater Services, When should you repair or replace your furnace, The heating equipment maintenance checklist every homeowner needs, Tankless water heaters vs. storage tank water heaters, 10 life hacks for saving on your heating bill this winter, Why you should switch to a new energy-efficient air conditioning system, How often you should change the AC filters in your house and how to do it, What size of central air conditioner do you need, Heat pumps vs. air conditioners: What's the difference and which should I get, Why you need an indoor air quality system: get the facts, Storm and hurricane preparedness for homeowners, Moving tips: let us take some things off your to-do list. Over millions of years under high pressure and high temperature, the remains of these organisms transformed into what we know today as fossil fuels. Deliveries are automatic and we never run out of fuel. Our educations resources are focused on home services, including generators, safety tips, indoor air quality, and more to improve your lifestyle. Both my husband and I called Petro customer service several times to discuss this discrepancy, and to request that they reconsider the price per gallon at which our delivery was calculated. View contact profiles from Petro Popular Searches Petro Petro - Inc petro Co I received a bill that was too high, I know that the oil is expensive, but raising the price of the oil from 4.30 to 6.79 is ridiculous. Petro served my tenant. Company said definitely in 2 days and broke that also. That's the Petro promise. Service Technician. I paid $4.89 / gallon, Petro pricing, last month, which is still insane. Through its wholly owned Petro subsidiary, Star is the nation's largest retail distributor of home heating oil, serving approximately 350,000 customers in the Northeast and Mid-Atlantic. Will never do business with them again. Toll Free: 1-800-667-TANK (8265) | [email protected] | 79 McIlveen Dr. PO Box 1144, Saint John, NB E2L 4E6. | Terms & Conditions | Privacy Policy | Contact UsTerms & Conditions | Privacy Policy | Contact Us 2023, International Association of Better Business Bureaus, Inc., separately incorporated Better Business Bureau organizations in the US, Canada and Mexico and BBB Institute for Marketplace Trust, Inc. All rights reserved. This is a multi-location business. Stewart is an expert at this and he has an amazing amount of knowledge. This prompted us to research the price of oil from different providers across Long Island for that week, none of which were charging over $4 per gallon for heating oil, and to look at the average compiled by NYSERDA & the U.S. Energy Information Administration. I receive at least three more calls from a customer care representatives that keep having me explain the situation over and over. I am very happy I chose Petro Home Services. Might convert to gas. Worst company if you need customer service. However, the technician told her that without changing the fire assembly, they would not have heat or hot water. 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Our priority is to ensure a consistently excellent customer offer is available across our network, whether the service station is owned by Shell or by an independent dealer. Motor Fuel, based in St Albans, Hertfordshire, owns about 280 petrol stations under brands including BP, Jet and Texaco. Connecting decision makers to a dynamic network of information, people and ideas, Bloomberg quickly and accurately delivers business and financial information, news and insight around the world. How to Market Your Business with Webinars. Customer service person was very nice, but repeatedly told me that they sell complete systems only and do not replace components. Save the money with fuel and hire technician for service when needed. Do not use them!! 9 West Broad St., 3rd FloorStamford, CT 06902, 1000 Woodbury Road, Suite 110Woodbury, NY 11797. They are professional. How BBB Processes Complaints and Reviews, BBB serving Metro Washington DC, Metro Philadelphia & Eastern Pennsylvania. Petro sells you a worthless service contract. Service call was under contract so no charge for the call. Category heating & air conditioning/hvac, heating . Call us anytime at 800.645.4328 with your questions or click the link below for the Contact Us form. Natural gas services: use natural gas in your home? Petro has always been dependable. We offer everything from home safety to energy saving tips. First time home buyer, first time using oil boiler based baseboard heating. However, each month marked subtle changes to the price a consumer will pay. They came same day in a few hours. Choosing a heating oil service provider: the hidden cost of a bargain, Propane: how to power your outdoor living and entertaining, Tank & Tankless Hot Water Heater Services, When should you repair or replace your furnace, The heating equipment maintenance checklist every homeowner needs, Tankless water heaters vs. storage tank water heaters, 10 life hacks for saving on your heating bill this winter, Why you should switch to a new energy-efficient air conditioning system, How often you should change the AC filters in your house and how to do it, What size of central air conditioner do you need, Heat pumps vs. air conditioners: What's the difference and which should I get, Why you need an indoor air quality system: get the facts, Storm and hurricane preparedness for homeowners, Moving tips: let us take some things off your to-do list. FAQ. Indoor air quality: our team can install the latest indoor air quality systems in your current HVAC system to help you breathe healthier, cleaner air at home. Over 100 years of heating, cooling and home service experience Local teams that are ready to fix problems fast Reliable emergency service and support We're here for you 24/7 in any weather In August 2009, Petro-Canada merged with Suncor Energy, with Suncor shareholders receiving approximately 60 percent ownership of the combined company and Petro-Canada shareholders receiving approximately 40 percent. Called for service at 7:30 Monday morning. Please potential customer of Petro do not use this company. With over 100 years of experience covering the Northeast from Massachusetts to Maryland and Virginia, Petro is a full-service heating and home services provider that keeps customers warm in the winter, cool in the summer and save on energy costs all year But they had done very good work up to that point so i just paid them. Specialties: With over 100 years of experience, Petro Home Services provides home heating oil, propane, air conditioning, plumbing, generators, chimney, and home automation services to East Coast customers from Massachusetts to Virginia. BBB Business Profiles are subject to change at any time. Regards Petro Home Services Glenn S. Elite 2023 Bordentown, NJ 284 402 4186 2/1/2022 Stay away. 1.0. Ran out of heating oil in new home on a Sunday in December. By the third call and being placed on hold I told them to please just cancel the account and revoked permission for them to call my cell phone. Thank you, you have successfully subscribed to our newsletter! Maspeth, NY 30d+. Do all research and the reviews you are seeing is all real. Petro's large network, resources and local customer service professionals, drivers and technicians enables us to support your home heating oil and service needs better than any other company. Your home is one of your most valuable possessions, and at Petro Home Services, we are committed to ensuring that it is energy-efficient and well-maintained. Star Gas Partners, L.P., is a leading distributor of home heating oil, propane and deregulated natural gas and electricity. Unsubscribe easily. THEY'RE BAD BUSINESS!! Jeff Woosnam "Petro Home Services shares common values with our partner Habitat for Humanity as we're both committed to helping families feel safe and more comfortable in their homes," said Jeff Woosnam, President and Chief Executive Officer of Petro Home Services. Stewart (Tech #756) was great! Star owns a controlling 72.2% interest in Total Gas and Electric, which sells natural gas and electricity to approximately 110,000 customers in the Northeast and Mid Atlantic. I used Petro Heating and Air Conditioning Services to fix something. Our educations resources are focused on home services, including generators, safety tips, "Petro customer. K.W. Petro is the best. The contents of this site may not be republished, reprinted, rewritten or recirculated without written permission. Founded 1903 With Angi since July 2012. Did not rush. Services, Home & Commercial Services, Emergency Services. The work was basically good, they came back and fixed the leak but i did have to pay for an additional part and they said it was because the part was ok when they installed the toilet. I've been happy with them. When did Petro Canada merge with Suncor Energy? First, you have the variable plan which fluctuates with market conditions and offers no price protection. Petro Home Services. Established in 1958 in Winnipeg, MB, J.A. $38.21 Per Hour (Employer est.) They took the money right out of my bank account and I never heard back on a delivery date, so I called 3 days later and the women on the phone conveniently says "Oh youre scheduled for today," my delivery came and my tank was at 1/4. All Rights Reserved. I will never call them ever again. That's peace of mind. Love that Petro has great people working for them. They are a higher price than anyone else. Petroservice is a service, distribution, installation and construction company in the petroleum and fluid handling industry, headquartered in Saint John, New Brunswick. Mrs. Tonya Bloom, Accounting Manager Additional Contact Information Fax Numbers (410) 238-4080 Primary Fax (410) 563-8475 Other Fax (410) 838-1600 Other Fax (410) 355-9284 Other Fax Phone Numbers. Was suppose to show up this morning and no show again. Thats criminal, Putin or no Putin. *Some services may not be available in all areas. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile. BBB reports on known marketplace practices. We have a business with several properties. Snaps (money) on the petro(l) (gasoline). David Westin speaks with top names in finance about the week's biggest issues on Wall Street. Minimum 15 minutes delayed. 7 Where are the petrol stations owned by Shell? I called them first because some neighbors use Petro and are generally happy. I use and would recommend them to anyone. And that's the Petro promise. Well its now been 24 hours later and several phones later with no email with my receipt. No, Petro Home Services does not offer free project estimates. I ask to get out even before a delivery was made and they hold you at ransom for $400 in order to get out. Along with Manitoba, we also offer services within Northern Ontario, in cities like Thunder Bay. Included risks and uncertainties are the effects of the weather on the Company's financial results, competitive and propane and heating oil pricing pressures and other factors impacting the propane and home heating oil distribution industries. Whatever the weather, whatever the time, even in the worst winter storms, we will deliver your oil or propane. I have no hesitation using them again. They need to have a more competitive price. If you continue to use this site we will assume that you are happy with it. Come May I receive a bill for just under $2000. Was told the tech would be out to today. Bloomberg Wall Street Week, hosted by David Westin, is a reinvention of the iconic Wall Street Week, which aired on PBS for over 30 years and was hosted by late financial journalist Louis Rukeyser. 6 Who are the largest shareholders of Petro Canada? They would not deliver, they would let you run empty. Maybe I need a better home address. While other Alaska refineries were processing a wide variety of petroleum products, Petro Star's founders recognized the need for a refinery that would process only mid-end distillates such as heating oil, diesel and aviation fuels for homes and . Through its wholly owned Petro subsidiary, Star is the nations largest retail distributor of home heating oil, serving approximately 385,000 customers in the Northeast and Mid-Atlantic. I did notice that if you were more than 60 days late then they hold your oil for ransom. An independent petroleum refiner in the United States with operations throughout the mid-continent, southwestern and Rocky Mountain regions. How do I know I can trust these reviews about Petro? Stay away from Petro. When autocomplete results are available use up and down arrows to review and enter to select. Finally, I got hold of number through much effort and got connected to customer service department and was told that a 'Field Supervisor' would call me back. A link has directed you to this review. K.W. BBB Business Profiles are provided solely to assist you in exercising your own best judgment. Like coal and natural gas, petroleum was formed from the remains of ancient marine organisms, such as plants, algae, and bacteria. Home Services in Phoenix, AZ. Shame on us for not checking sooner but the bottom line is that they have been gouging us on pricing over 50% higher than the average in the area. Why is Petro Oil So Expensive It all comes down to the plans that they are offering their customers actually. Our content is intended to be used for general information purposes only. With over 100 years of experience, Petro provides home heating oil, propane, air conditioning, generators, and chimney maintenance to East Coast customers from Massachusetts to Virginia. We have since called several times, insisting on speaking to a manager and concerned that Petro is using summertime highs to engage in price-gouging their customers. The company delivered oil even though there was lots of snow. Companies displayed may pay us to be Authorized or when you click a link, call a number or fill a form on our site. $60K-$65K Per Year (Employer est.) There was no cost, we have a contract with them. I used Petro Home Services to install two toilets. The pipeline is owned and operated by PetroChina WestEast Gas Pipeline Company, a subsidiary of PetroChina. We're the only name you need to know for all your heating, cooling and other home comfort. It went great - repairman was courteous prompt and professional, It was a repair on an electric dryer that was under warranty, Petro did a very good job and arrived within their time window. A thick, flammable, yellow-to-black mixture of gaseous, liquid, and solid hydrocarbons that occurs naturally beneath the earths surface, can be separated into fractions including natural gas, gasoline, naphtha, kerosene, fuel and lubricating oils, paraffin wax, and asphalt and is used as raw material for a wide . Its location on this page may change next time you visit. Ownership of Petro 49, Inc. has shifted to Dale and Carol Lindsey's son Kurt, and to their grandsons Matthew and Kristopher who are involved in leadership positions in the company. I called 800-645-4328 but not working number. Although I signed with them in November I had my first delivery 1-11-22. ", In addition to this acquisition activity, Petro, our heating oil division, has added approximately 4,600 net new customers this past quarter through internal marketing. Star Gas Partners LP said that another reason for Petro's financial difficulties . Petro Holdings, Inc. operates as a holding company. 2023 Petro Home Services. What are the three principles of cultural humility? They installed a new boiler or furnace for oil. I have to give a star and giving this company one is is way too much. Founded 1903 With Angi since July 2012 We're America's #1 local home heating oil and total home comfort services provider (heating, cooling, plumbing, chimney). Thinking this must be a mistake I call Petro and am told that all payment plans end at that time and that 12 month payment plans are not issued beyond October.

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